Career Assessment - Exam - Exam instance - unable to Delete/Modify records

joelwee
Tera Contributor

Currently have some records in the exam instance what is the approach to deleting or modifying the records.

 

All Actions are all greyed out. 

 

joelwee_2-1738829450382.png

 

searching the web for "ServiceNow Exam...." doesn't help 😅

1 REPLY 1

Tony Chatfield1
Kilo Patron

Hi, based on your screenshot you are in global scope and the ACL is in Career Assessment Application scope.
I would not recommend modifying the ACL, if you must then try setting correct scope first.