Currency and Country relation

[rajalakshmi12]

Hi All,

Is it possible to make changes in the Country or Currency table so that an Hong Kong based users can see prices in HKD instead of Chinese yuan in Self-service?

Thanks & Regards,

Raji.

[Harsh Vardhan]

Can you just try to change the user country code and see if it change the currency or not.

Steps:-

go to user profile and select any sample user and change the country code  then validate if it reflects or not.

[Ravi T]

Hi Raji,

By changing the country code in sys_user table this works.

You need to log out and log in back for the changes to take effect.

Find the attachment which i have tried ..

Mark it as correct/helpful if you find it helpful

Regards

Ravindra

[rajalakshmi12]

Thank you all for the reply, but yes, we are already aware of updating the Country code of the user but my requirement was customizing the relationship between Country and Currency, if that is possible in ServiceNow. For example, Hong kong based users can see prices in HKD

[Harsh Vardhan]

i think it would be complex and lots of customization you need to do. i did not try that.

adding one blog here for better understanding .

https://community.servicenow.com/community?id=community_blog&sys_id=f1bcea25dbd0dbc01dcaf3231f96193b