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Resolved! Gear Icon in Banner Frame

Good Day  In the Rome release there was a gear icon for system settings in the banner frame. I do not see that gear icon in San Diego. I would like to select the delegated developer option from the system settings. Can someone please help? Thanks

GlideFlow not Defined in Catalog Client Script

Hi,   I'm trying to use a GlideFlow in my catalog client script. However, the exception "GlideFlow is not defined" will be thrown in the portal. I have seen on KB0819725, that we can add the GlideFlow dependency in a widget. So the question here is, ...

Steve56 by ServiceNow Employee
  • 1359 Views
  • 1 replies
  • 0 helpfuls

Resolved! Delete Demo Data

Hello, In Dev instance, there are some users from Azure active directory. I want to create a ticket to clear all demo data. Users from azure dierectory will also be deleted or not?  thank you!

Resolved! Custom Audit table

Hi all!  Basically we have unaudited cmdb_ci extended tables . I would like to have a report on all changed fields (status, etc) in CI which have specific support group assigned.  I have created a table u_ci_audit, which i will use to create report b...

shams by Kilo Contributor
  • 2459 Views
  • 8 replies
  • 1 helpfuls

Resolved! How to avoid using sysid in client scripts

Hi there, I have an issue retrieving sys_id that is stored in system properties. As you can see on the pictures, I'm trying to set a value for hidden assignment group that I call in record producer. For some reason using g_scratchpad didn't work at a...

Eric Hartojo by Tera Contributor
  • 2310 Views
  • 4 replies
  • 2 helpfuls

Hiding Form Sections Based on User Group

I am trying to hide a form section based on a users group, which is not listed on the form itself.  I tried the following client script and it's doesn't hide the tab.  function on Load(){var me = g_user.userID();if (me.isMemberOf('7efcb8956fa21100dd...

Resolved! Decision Tables & Licencing

In the background, when adding a new decision table, a new database table is created with a name like [var__m_sys_decision_input_1234567890abcdef1234567890abcdef]. I assume this is free of licencing but the documentation does not specifically exclude...

AndyLock by Mega Guru
  • 3446 Views
  • 8 replies
  • 1 helpfuls

Info Message on UI Page?

Hoping this is a relatively simple question; I couldn't find it via a precursory search in communities. On a UI Page, how do I display an info message?  Use case: User hits Submit button on UI pageClient Script calls GlideAJAX script includeGlideAJAX...

Daniel188 by Giga Contributor
  • 4922 Views
  • 6 replies
  • 2 helpfuls