schedule job to create request item
How to create a request item from schedule job with the Request field of Requested item filled automatically.
Forum Posts
How do I gain proper access to sys_audit_role table?
On my PDI (San Diego Patch 1), I can read the sys_audit_role table but I can not export the data or report on it. All of the right click controls are also disabled in the interface. I was testing this out before deploying it in production for au...
Resolved! How to find a Flow Designer execution record that was created from a specific trigger record creation
I have a flow that is kicked off by the creation of a Record. Is there an easy way to figure out which Flow Execution is associated which which record without having to open every execution to see if the trigger is the correct record? I have been try...
New Frameworks in ServiceNow
Please throw some light on below topics 1. What is the difference between Seismic frame work, Now Experience framework and Next Experience Frame work? 2. How can we download ServiceNow CLI. It says we can download from store but its not possible with...
how to delete an update set
how to delete an update set
Resolved! Task -> Parent Doesn't show in the form
I'm updating a form view on multiple hr tables and had to add 'Task -> parent'. After adding it, it was visible is some forms but not all the forms.
Resolved! Is there a way in a fix script to prevent flow from executing?
We have a need to update data on a table that a Flow uses as a trigger to execute on. Before using flow we would use the property "setWorkFlow(false)" to prevent any business rules from firing. Now the only way we have successfully prevented flow f...
How do you set the value of a yes/no question in a questionnaire?
The ServiceNow documentation provides the following image of how question-rating is calculated. it refers to 'value.' Where is this value set? It also refers to minValue, however, the 'min' and 'max' fields only appear on the assessment metric form...
Need to call widget from another widget.
Hi, I am trying to get the widget from another widget. I have tried using the below code, but it is getting as empty only. "sc-variable-summarizer" this is OOB so i dont want to disturb this code. HTML: <div> <div><sp-widget widget="data.details_wid...
Resolved! Request Oauth token with certificate based authenticatoin
Hi, I am trying to figure out how to request an Oauth token with a certificate to authenticate with. Client secret is not deemed safe enough from the security department. Since it's a required field for an Application reqistry I guess it won't work w...
Resolved! Error Unable to encrypt attachment
I had read & applied cle starter for encrypt attachment in my pdi. how can I fix this problem. https://docs.servicenow.com/bundle/sandiego-platform-administration/page/administer/encryption/concept/c_EncryptionSupport.html
バックアップリストアならびにリカバリについてお客様より日時の指定があった場合の RPOとRTOについて
ServiceNowで取得したバックアップのリストアならびにリカバリについて、日時指定をした場合のRPO（RecoveryPointObject）とRTO（RecoveryTimeObject）が分かる方教えてください。災害復旧時については下記PDFに記載があり、1時間と2時間であることは存じています。https://www.servicenow.co.jp/content/dam/servicenow-assets/public/ja-jp/doc-type/resource-center/d...
Resolved! List Collector Variable on Catalog Item only show sys_id
Hi all, I have a catalog item with a list collector variable. The list collector is a reference field to the sys_user_group table. My issue I am trying to get the responses on an email notification but it's only returning the sys_id of the groups. H...
Resolved! S/MIME Email Encryption (Paris or Quebec)
Has anyone successfully configured S/MIME email encryption with ServiceNow? Is it possible that this is new Paris or Quebec functionality? We need all email traffic encrypted during the entire flow from the ServiceNow email queue to the receiver. The...
instance_id in stats.do
Hi, Which table holds the information about 'instance_id', which we see when we browse 'stats.do' or 'xmlstats.do'? Thanks