data lookup rules are not working on Change

rao_2017
Kilo Contributor

Data lookup rules which are set on the incident form in the Service Center are not working in service portal in On change

The changes are getting reflected only on On Submit

 

Can anyone help on this?

 

find_real_file.png

 

Thanks,,

 

 

5 REPLIES 5

Mohammed_Iqbal
Tera Guru

hey 

So for that you just create one more On change client script and in that select urgency field and call that ui script function.

It will work.

 

 

HOPE THIS HELPFUL!!!!! MARK CORRECT OR HELPFUL.

Thanks,
Mohammed Iqbal