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Forum Posts

Best Practices around Log Shipping

Customer wants to export all critical logs to their SIEM primarily for Audit and retention. We have the following optionsw:Option 1 ) Export log tables on a daily basisThe concern is that since we are speaking huge volumes of data, this can have perf...

srinivas79 by ServiceNow Employee
  • 2847 Views
  • 4 replies
  • 0 helpfuls

Resolved! Upgrade Patch Release Not Available

Scenario: Recently upgraded a Utah Dev and Utah QA/Test instance to Vancouver Patch 5. About 2 weeks later when UAT completed, went to schedule Prod to upgrade to Vancouver Patch 5. However, during the 2 weeks prior, Patch 6 was released and Patch 5 ...

Thomas M by Tera Contributor
  • 570 Views
  • 2 replies
  • 2 helpfuls

Resolved! Aproval notification send every 2days?

Hi all, we got a requirement to send approval reminder notification for every 2 days and check for 30 days if still not approved then close the request. after 2 days - the first reminder to include the date to when it is going to close after 4 days -...

Siva P by Tera Expert
  • 2075 Views
  • 6 replies
  • 2 helpfuls