Default homepage for new users

rickseiden_info
Giga Contributor

When a new user is added to the system, and they first login, if they have the itil role, they are brought to the ITIL Homepage.

I want to leave the ITIL Homepage alone, but change the default page new users with itil get.

How can i specify a system wide default homepage that people will see if they haven't changed their homepage?

I've looked at glide.login.home, but it just points to home_splash.do?sysparm_direct=true.

Thank you

Rick Seiden

2 REPLIES 2

Manjeet Singh
ServiceNow Employee
ServiceNow Employee

Home pages are a user preference. Go to User Administration - User preference. Filter for homepage (as shown below)



find_real_file.png


Select your new home page set a "System" default and leave the user field blank. This will be the default for anyone who doesn't have their own user preference to override it.


find_real_file.png




If you want to setup a welcome page then ITSM guided setup has a configure section under "company"


Also remember: Users see the homepage with the lowest Order value of the pages they have roles to see when they log in.


https://docs.servicenow.com/bundle/jakarta-servicenow-platform/page/use/homepages/reference/r_ViewYo...