Default homepage for new users
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‎08-31-2017 09:09 AM
When a new user is added to the system, and they first login, if they have the itil role, they are brought to the ITIL Homepage.
I want to leave the ITIL Homepage alone, but change the default page new users with itil get.
How can i specify a system wide default homepage that people will see if they haven't changed their homepage?
I've looked at glide.login.home, but it just points to home_splash.do?sysparm_direct=true.
Thank you
Rick Seiden

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‎08-31-2017 09:35 AM
Home pages are a user preference. Go to User Administration - User preference. Filter for homepage (as shown below)
Select your new home page set a "System" default and leave the user field blank. This will be the default for anyone who doesn't have their own user preference to override it.
If you want to setup a welcome page then ITSM guided setup has a configure section under "company"
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‎08-31-2017 11:10 AM
Also remember: Users see the homepage with the lowest Order value of the pages they have roles to see when they log in.