Hi,Recently I updated a record producer name from "old name" to "new name". when I search the record producer with "new name" in service portal AI search, it is not showing my record producer. but when I search with "old name", it is showing with "ol...
Just confirming, does write ACL grant read access automatically? Scenario is, if there is a read ACL defined and you didnt evaluate to true but you did evaluate to true in write ACL, does it give you both write and read access on that record? Thank...
Hi, I have this record producer with a few variables set hidden=true. In ITSM, I would normally set the property: global=true so that they become visible on the RITM or Task when setVisibility in the UI Policy or Catalog Client Scripts set them to t...
Is it possible to enable data entry 'shortcuts' for entering dates? For instance the user types, 'now' for today, 'tom' for tomorrow, 'yes' for yesterday, 'eom' for end of month etc. Also calculations such as +5d for 5 days from now, or +11w for 11 ...
Hello, We are currently using a custom theme that was built through Theme Builder. A lot of our users have requested a dark/night mode option for our platform. We created a Dark mode variant on our custom theme. However, we are unable to change the t...
Dear all,I am on glide-vancouver-07-06-2023__patch10-06-26-2024.I created a decision table which works perfect.But now I´d like to download this table as excel, because new entries get inserted much easier in excel, then in the decision table directl...
Need to write a Client Script where the attachment file should not be bigger than 5 MB , after uploading the file , when click on Submit it should throw an alert message and user should not be able to submit the request before uploading the right siz...
I need to fix the issue with the esc portal banner image. I updated the image with another image but now when I am zooming in the portal to 175% extent I am seeing back the original stock image. Is there any way to solve this issue.
I have four date fields on my catalog form. I have four fields in two pairs i.e. Week start date & Week end date as one pair, normal start date and normal end date as second pair.Now I want to validate, atleast one pair of date is selected before sub...
When I am trying to add the text with along portal links links are not adjusted Does anyone have the idea how to adjust the link according the container box. Attaching the image please find it. Thanks in advance.
Hi,Is there any way to hide a field in the workspace and not on the portal, I have one specific table which is passed on to the both and want one field to only be visible on the Portal and want to hide it in the workspace
Hi all, I have the following use case: Preconditions: 4 e-mail accounts IMAP are set up for email receivingInbound Email Flow is running and creates Cases from Inbound emails sent to one of the e-mail accounts Use case: The same e-mail is sent to all...
i want to trigger flow through Ui action. when ever i click on button the flow should trigger.I have copied the code snippet of the flow and pasted it in ui action.what should i mention in inputs['changed_fields'] = ??; // Array.Object @Ankur@An...
In an actual ServiceNow product, will the admin impersonating a user be able to make actual changes to that user's ui/settings/work etc, or is impersonation only for the admin to test what the user is able to see or do without impacting the user's ac...
Hi Team,Question, are we able to add groups as the 'Owner' and 'Managers' field when creating a new Knowledge Base? Meaning I am able to select a specific group (i.e Change Manager) in the owner and managers field?
