Do not send survey to users who has received one in the last 35 days

[olofchris]

I am thinking of writing a business rule to stop triggering a survey if this user has received a survey in the last 35 days.

Is there any other way to make this a condition?

Please advise on how to write the business rule if not.

BR,

Christoffer

[olofchris]

From what I can see, the survey invitation for new cases is sent to the same user even though Repeat Interval is set to 35 days.

BR, Christoffer

[olofchris]

Any more tips?

[JHughes62]

@olofchris - Hi, we have a similar scenario, did you manage to resolve this?