DocuSign Spoke Configuration Question

[robinson_gregor]

Hi,

I am trying to do a POC for the DocuSign integration and am having some difficulties with OAuth I was hoping someone could help me out with.

I am following this: https://docs.servicenow.com/bundle/newyork-servicenow-platform/page/administer/integrationhub-store-...

I have followed the instructions to a T, and am getting an invalid_grant error when trying to get the token from DocuSign. I am pretty sure my issue is with the Java Key Store certificate part of the configuration. Is this Key Store something that DocuSign provides that I may be missing or is this something I will have to manually create with the public/private RSA keys DocuSign provides?

Any help would be greatly appreciated!

[Sandeep150]

Hi, This is really more helpful. I was able to create JKS followed the steps as mentioned in ServiceNow documentation. http://www.agentbob.info/agentbob/79-AB.html

[Ihor]

Hey! Working on this too.
I'm going by guide....in part 3: 4.1.5 I received 401 - Unauthenticated , (after clicking Get OAuth Token, and successfully entering my credentials from sandbox DocuSign).

I'm wondering maybe some missunderstanding in oAuth 2.0, can somebody check , who already integrated succesfully with sandbox.

Here is my Oauth 2.0:



And this is screenshot from my SANDBOX DocuSign



What is wrong? 
@nstarr 

[Ihor]

OK, I solved it so quick, I forgot to generate this one, that should be used in secret:

[nstarr]

yes, that's it 🙂

[Ihor]

one more question, how can I pre-populate existing fields in template before sending this template? I created some text-fields in my template, and want to put information to this fields from my servicenow request, before it will go to sign? Do you have something for it? (trying get custom_fields from my template but response is empty)