Does ServiceNow have the capability to support translation into different language if the ticket / input come in English? If yes is there any additional cost to enable that.

Trupti L Gajbhi
Tera Contributor

‎05-26-2022 11:07 PM

Does ServiceNow have the capability to support translation into different language if the ticket / input come in English? If yes is there any additional cost to enable that.

What all languages are supported by ServiceNow.

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Mark Roethof
Tera Patron
Tera Patron

‎05-26-2022 11:18 PM

Hi there,

Do you mean SNOW or actually ServiceNow? This is the ServiceNow Community, not SNOW. Both are not the same.

Please clarify.

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark
2020-2022 ServiceNow Community MVP
2020-2022 ServiceNow Developer MVP

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Mark Roethof

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10x ServiceNow MVP

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Trupti L Gajbhi
Tera Contributor
In response to Mark Roethof

‎05-26-2022 11:23 PM

Hi Mark,

 

Thank you for the clarification, I meant ServiceNow.

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Mark Roethof
Tera Patron
Tera Patron
In response to Trupti L Gajbhi

‎05-26-2022 11:46 PM

You might have a look into Dynamic Translation, what you are asking sounds like can be covered with Dynamic Translation. Though be aware: this is NOT free.

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark
2020-2022 ServiceNow Community MVP
2020-2022 ServiceNow Developer MVP

---

LinkedIn
Community article, blog, video list

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

---

 

~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

LinkedIn

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Hitoshi Ozawa
Giga Sage
Giga Sage

‎05-27-2022 12:11 AM

Hi Trupti,

FYI, Dynamic Translation is not a translation service in itself but uses one of the external translation service such as Google Cloud Translator, IBM Watson Language Translator, Microsoft Azure Translator service. These external services may require additional license and cost.

https://docs.servicenow.com/bundle/rome-platform-administration/page/administer/dynamic-translation/...

Azure Translator Service spoke

https://docs.servicenow.com/bundle/rome-platform-administration/page/administer/dynamic-translation/...

IBM WEatson Language Translator Service spoke

https://docs.servicenow.com/bundle/rome-platform-administration/page/administer/dynamic-translation/...

Google Cloud Translator Service spoke

https://docs.servicenow.com/bundle/rome-platform-administration/page/administer/integrationhub-store...

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