Download attachments to single Zip file

[User662839]

I have a table called xxx( same like RITM), When i apply some filter conditions i will get 82 HR ticket,

Those hr ticket has 3 to 4 attachments for each ticket.
now, they i some automation(script) that downloads each ticket attachments to respective folder that means 82 folders will create  with the ticket number and attachments related to ticket will save to respective folder in desktop.
These 82 folders needs to save in to one ZIP file in desktop

Does this requirement possible?

[Ankur Bawiskar]

Hi,

Which script/functionality downloads the folder to desktop?

Is it servicenow some custom script?

Regards

Ankur

[User662839]

Hi Bawiskar,

I dono weather that functionality is there in servicenow or not.

I'm searching for a way how to implement that! 

regards,
Shetty

[Ankur Bawiskar]

Hi,

So you need some automation script for this and currently no script is in place?

Regards

Ankur

[Ankur Bawiskar]

Hi,

Check following links below and it should help you:

https://community.servicenow.com/community?id=community_question&sys_id=de69c365db5cdbc01dcaf3231f9619b6

https://community.servicenow.com/community?id=community_question&sys_id=09fa07addb5cdbc01dcaf3231f9619fb

https://www.servicenowguru.com/scripting/download-attachments-zip-file/

https://community.servicenow.com/community?id=community_question&sys_id=6f034fa1dbd8dbc01dcaf3231f96192e

Mark Correct if this solves your issue and also mark Helpful if you find my response worthy based on the impact.
Thanks
Ankur