Hi Everyone,can somebody explain to me the steps that need to be taken to become a certified ServiceNow trainer? Over the last 4 years I have delivered a lot of (end)user training for my previous company KPN/getronics but now I would like to become c...
Hello colleagues,In the backend of a scoped application, there is a customized table with its respective related lists, and one of them is for tasks. In this list, it is necessary to apply a filter where only the tasks associated with groups the user...
I want to give the integration person(Asset Team) a role "integration_specialist" and provide access to the System Logs module. He will be running the SCCM Integration and uCMDB integration so he wants to look into logs that support integration. I se...
In a ui page , how can I access variables inside <g2:evaluate> in client script
Is it possible to send out going mails with different domain id's?
We have a custom table that was created by our implementation partner to store comments. I want to move those comments into the work_notes and comments field on the incident table. I wrote a test script to test this, but it doesn't seem to show up....
I've created a simple view for reporting use in our data warehouse on the Hardware (alm_hardware) table. Only assets that are "In Use" should be in the view, but it's not limiting the assets and I can't figure out why (we aren't using life cycle yet...
Hey guys,I've been playing around with templates for repetitive incidents and I ran into an issue when applying templates.Attaching a KB article is more or less a necessity for each resolved ticket, but templates don't seem to allow me to do this.I'v...
We keep hearing asides about Flow Designer replacing Workflow, and the extension of that is that Workflow will no longer be needed at all. While I understand that it's great that SN is steering toward the no-code/low-code that they are advertising, ...
We recently implemented Knowledge Ownership Groups, and the ServiceNow documentation for this feature is very sparse and not great. I like the idea of Ownership Groups for feedback, reporting, and approvals. However, it seems you have to be a member ...
Hello All, On the RITM form I want to update the date variable. When I update the date variable the date is in the 'yyyy/dd/MM' format. I want the date variable is in the 'MM/dd/yyyy' format using onChange client script. Anyone please help me. I will...
Referring to the OAuth 2.0 for inbound REST requests as mentioned here- https://www.servicenow.com/community/developer-blog/oauth-2-0-with-inbound-rest/ba-p/2278926https://www.servicenow.com/community/now-platform-forum/how-to-use-oauth-authenticatio...
I am trying to generate an expiration notification from my scheduled job. Notification should go 30 days prior to the expiration date, which is catalog variable. The first query is what I am trying and failing variables.908016f5db9c3340a1d11649489619...
We've enabled our users from request item to click "Send Email" and give them option to compose and send an email to any email address. With this functionality we would like hide the attachment icon (see image) from the compose email client and forc...
Hello,we have a flow where we set a 'stage' value (Completed) using the flow stages - this is as recommended by ServiceNow instead of setting the stage in an 'Update Record' action.Immediately after the above stage change we have an 'Update Record' a...
