How can I hide the fields of the multi row variable set?
I would like to hide the field on the portal and just leave the add/remove button. Is it possible? This is how it looks now, but the client would like to just have the add button. Thanks!
Forum Posts
Translate content in sn_hr_core_email_content table
Hi Team, I have installed com.glide.notification.translation plugin and also created glide.email.outbound.static_translation and set to true. I can see translate option for email templates, email layout and email notification but not for email conten...
Copy- Paste Functionality on the Portal and Fulfiller Side.
Hi!We are having an issue with copy-paste functionality on additional comments and work notes from the Technical User Interface.When some user from our customer tries to use copy - paste feature on the activity tab, it does not work for them.I, as a ...
Inbound Emails to assign user to guest if it is not from a trusted domain
Hello all, I am new to ServiceNow and I am taking over administration of our company's instance. Right now, there is no one internally anymore that originally set this up. Currently, we are allowing any incoming domains to create a new user if one is...
UI Builder: Refresh List
Hi everyone, I'm using UI Builder to display / update a list on a page. I have a button that submits new information to an already existing record. I'm trying to update the list automatically after the information has been submitted, but I can't quit...
Where is the best place to store Website Domains in the CMDB?
Where is the best place in ServiceNow to keep track of owned website domains. We have about 700 owned domain names for all of our external websites. These include many variations of our company names and products. Currently we are keeping track of th...
Resolved! Automated assignment for incident
Network Group manager wants to automate assigning tasks to members of the group. When a new incident is assigned to this group and it is not assigned to anyone, a configuration/script will assign it in a round robin assignment to the member. Note: As...
Right click in mac displays browser options
Hi In mac when user right clicks the menu shows browser option rather that service now list options. How to fix this? Snapshot attached. Thanks Srivatsa
How to validate date which is type of glide_date?
Hi All,Could you please help with validating date with type (glide_date) in ServiceNow? this field only contains date value and not the date and time format?Script should validate the date automatically with respect to system/user date format.Kindly ...
Calculate Mean Time To Acknowledge (MTTA) and Mean Time To Resolve (MTTR)
Good day fellow SNow! I have a question on analytic reporting within SNOW. We don't have SLA currently configured, but this said, how do I work out MTTA and MTTR of the Incidents logged so far? For MTTR I have the following configured: And I'm afraid...
Resolved! Report with more than one "Related List Condition"
I would like to be able to make a report with several conditions in the related lists, for example Incidents that do not have Accepted Cis and do not have Impacted Services/CIs.The problem is that I can only include one related list condition and I n...
Changing the default language of a single portal
Hey, I want to change the language of a portal, but not the whole instance.The case is that our instance is English by default, but we would like to change the default language of just one portal. Is this possible?
Resolved! Business Rule is not setting the reference field value
I am trying to populate the field 'SAD Assessment'(u_sad_assessment) with a value(suppose RASMT00100092) but it's not populating, it remains blank.This field is of simple reference type on table - sn_risk_advanced_risk_assessment_instance. Business R...
Resolved! Help with reference qualifier on Catalog Item variable
I wonder if anyone can assist. I have a catalog question that lists items from cmdb_ci_kubernetes_namespace table. But I want to restrict the items shown in the drop down box to just those records where the u_service column has value matching a servi...
Resolved! Report on Software Installed on cmdb_ci_computer
Wanting to build a report or query or something to show a list of cmdb_ci_computer that has a particular software installed (i figured on conditioning off of manufacturer in order to get different versions captured) and wanted the output to have th...
