Edit, Inactivate or Add buttons in Service Operations Workspace

[servicenow_dev]

Where do I create, edit or add new buttons in this part of Service Operations Workspace, screenshot below:

[Travis Ofili]

Hi

https://docs.servicenow.com/bundle/vancouver-it-service-management/page/product/service-operations-w...

Please mark as helpful if this resolves your issue

[NFGDom]

This solved it for me - thanks for the doc link!

[BiancaK]

Same on my end I only see Agent Workspace and not Service Operations Workspace.

Could someone please advise how to get to Service Operations Workspace and how I can move a UI action on Service Operations only. 

[Hafeeza_Shaik]

Hello,

Navigate to the sys_ux_page_registry table

You can type this in the Application Navigator:

• sys_ux_page_registry.list

Search for: 

Service Operations Workspace

Open the record with the title:

Service Operations Workspace

Uncheck the "Active" checkbox
This will disable the workspace for most users except admins.

Inactivate for Admins Too:

If you also want to restrict admin access to the workspace, follow these additional steps:

Stay in the same sys_ux_page_registry table.

Search for:

Service Operations Workspace Admin Center

Open the matching record and again uncheck the "Active" checkbox.

Thanks and Regard,
Hafeeza

[Edward Rosario]

For Service Operations workspace the advised procedure is as follows:

1. Navigate to All > Now Experience Framework > Experiences

2. From the list of UX applications, select Service Operations Workspace.

3. On the UX Application form, from the UX Page Properties related list, select the chrome_tab property.

4. On the UX Page Property page, when the Type field is set to json, edit the Value field, for example, to add or delete routes or tables.

5. Click Update.