Emails are not receiving going to junk

[Anu2013]

Hi ,

Greetings!!

Emails are not receiving from outlook to service-now. All mails  are going to Junk which is showing undeliverable .Please let me know the clear solution

Thanks in Advance!

[Gangadhar Ravi]

Hi @Anu2013 

Please check if this and see if helpful.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0744905

Please mark my answer correct and helpful if this works for you.