Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Emails are not receiving going to junk

Anu2013
Tera Contributor

‎10-16-2024 04:55 PM

Hi ,

Greetings!!

Emails are not receiving from outlook to service-now. All mails  are going to Junk which is showing undeliverable .Please let me know the clear solution

Thanks in Advance!

0 Helpfuls
  • 415 Views
1 REPLY 1

Gangadhar Ravi
Giga Sage

‎10-16-2024 05:42 PM

Hi @Anu2013 

 

Please check if this and see if helpful.

 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0744905

 

Please mark my answer correct and helpful if this works for you.