Enable questions on the knowledge article

Kamva
Giga Guru

Hi,

 

I need to enable users to be able to post questions on the knowledge articles, can you please guide me on how do I go about enabling the questions on the article?

1 REPLY 1

Pradeep19
Tera Contributor

Hi Kamva,

Are you looking for Commenting feature on Knowledge article? So end user can add comments and other users can response.

 

If yes, check Knowledge base configuration and check if Disable Commenting checkbox is checked, If yes unchecked that field.

Pradeep19_0-1694424723816.png