Navigating via 'home links' on service portal

reza1921
Tera Contributor

‎09-10-2023 09:05 PM

Hi all,

 

Just taken over a SN instance and trying to figure out a portal called 'facilities'. I think there is a portal within a portal. 

 

There is a portal with a link https://XX.service-now.com/facilities?id=facilities_whs which is for the Health and safety portal.

 

Then there is a portal with a link https://XX.service-now.com/facilities which is the facilities portal. From what I can see the whs portal is part of the facilities portal.

 

When I open a record producer on the WHS portal and click the home link it takes me to https://XX.service-now.com/facilities instead of https://XX.service-now.com/facilities?id=facilities_whs.

 

How can I configure the home link to the correct URL? Or do I need to separate the two portals altogether?

 

Thanks

 

 

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Samaksh Wani
Giga Sage
Giga Sage

‎09-10-2023 11:10 PM

Hello @reza1921 

 

    var newUrl = loc.protocol + "//" + loc.host + "/sp" + loc.search + loc.hash;

 

This is how you can set redirection between one portal to another.

 

Plz Mark my Solution as Accept and Give me thumbs up, if you find it helpful.

 

Regards,

Samaksh

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