Enabling the SSO authentication instead of login page

Abhishek_munu07
Tera Contributor

‎10-25-2024 12:36 AM

Hi Team ,

 

I have requirement where i have to enable SSO authentication instead of Login page via a Notification button that is sent to external contact. When the external user click on that button it redirect to login page but as per the requirement i have to achieve SSO authentication in it . I have code for the button from mail script which is redirecting to normal login page which i have to decativate and enable SSO authentication. I need urgent help for the same.

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Timothy F1
Tera Guru
In response to Abhishek_munu07

‎10-28-2024 06:48 AM

If you want both external users and internal users to use the same SSO path, then go to Portals and verify that the value of Login page for the esc and supplier portals is set to your organization's SSO settings, which is probably "login".

TimothyF1_0-1730122831820.png

Also, if portals is unfamiliar, I would highly recommend taking these classes to get a foundation for these ServiceNow concepts: https://developer.servicenow.com/dev.do#!/learn/learning-plans/xanadu

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