End user portal users without any roles cannot see "groups" on catalog item while raising request.

[Ankita Gupte]

Hello experts,

End user portal users without any roles cannot see "groups" on catalog item while raising request.

Please advice.

[Community Alums · Accepted solution]

Hi @Ankita Gupte ,

The read ACL on this particular table might have some roles required(like contract manager, model manager). Since you said users accessing this field doesn't have any roles, you might wanna create a new read ACL with No roles required. 

Please be aware that you must consider the security issues that might come up when you give the read access for this variable to the users.

Mark my answer correct & Helpful, if Applicable.

Thanks,

Sandeep

[Ankita Gupte]

Hello Sandeep,

There is one oob ACL on group table attached herewith. I tried disabling this but it still didn't resolve the issue.

Can you please guide me how to create new read ACL. I am new to ACL module of SNOW so would appreciate your inputs on the same.

[Community Alums]

When you create a ACL record, that is the time you define the operation.