Notification triggered multiple times

Kamva
Giga Guru

Hi community,

We have developed a notification to trigger when a Defect is assigned to a group. The notification triggered multiple times (x4) with two different reciepents (last three reciepents had the same value), I am trying to figure out why that happened. Please assist.

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1 ACCEPTED SOLUTION

Yousaf
Giga Sage

Hi @Kamva 

Please refer and try this solution.

Multiple notifications of the same type sent

 

Mark Correct and helpful if it helps.


***Mark Correct or Helpful if it helps.***

View solution in original post

4 REPLIES 4

Yousaf
Giga Sage

Hi @Kamva 

Please refer and try this solution.

Multiple notifications of the same type sent

 

Mark Correct and helpful if it helps.


***Mark Correct or Helpful if it helps.***

Thank you! You saved my day, basically after reading your recommended guide I got the solution. In my case it was the marking updated and inserted true, I then just marked updated.

Great!!! 
Glad to be of help.

Yes sometime we miss small things its there but we need someone else to point it out. Good that its solved.


***Mark Correct or Helpful if it helps.***

palanikumar
Mega Sage

Hi,

Change your condition as Assignment Group Changes "AND" Assignment Group is not empty

Thank you,
Palani