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‎09-08-2022 04:23 AM
Hi community,
We have developed a notification to trigger when a Defect is assigned to a group. The notification triggered multiple times (x4) with two different reciepents (last three reciepents had the same value), I am trying to figure out why that happened. Please assist.
Solved! Go to Solution.
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Notifications

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‎09-08-2022 04:28 AM
Hi
Please refer and try this solution.
Multiple notifications of the same type sent
Mark Correct and helpful if it helps.
***Mark Correct or Helpful if it helps.***

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‎09-08-2022 04:28 AM
Hi
Please refer and try this solution.
Multiple notifications of the same type sent
Mark Correct and helpful if it helps.
***Mark Correct or Helpful if it helps.***

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‎09-08-2022 04:55 AM
Thank you! You saved my day, basically after reading your recommended guide I got the solution. In my case it was the marking updated and inserted true, I then just marked updated.

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‎09-08-2022 04:57 AM
Great!!!
Glad to be of help.
Yes sometime we miss small things its there but we need someone else to point it out. Good that its solved.
***Mark Correct or Helpful if it helps.***

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‎09-08-2022 04:29 AM
Hi,
Change your condition as Assignment Group Changes "AND" Assignment Group is not empty
Palani