Error in Flow designer -- "Cancelled : error="Failed to get plan from instance for context: 1a3d25eea0054410da5ab492bf42b2aa"

[Anshul Shrivast]

Hi ,

I am using flow designer for my automation and i created a flow and subflow for it.

When i am submitting a request it is working till check and as it calls a subflow it is giving error-"

Cancelled : error="Failed to get plan from instance for context: 1a3d25eea0054410da5ab492bf42b2aa".

Thanks in advance,

"

[Dan20]

I'm still struggling with this months later. It happens around 1% of the time so not huge but still not ideal. The biggest problem we have is that we can't manually replicate the issue. So when i'm running tests using the same scenario of the failed flows, it then works.

Is anyone able to replicate this issue manually? If so, how? This would be a huge help in getting to the bottom of it.

[Dan51]

Is it anything to do with who you're running it as? I've started getting similar issues in New York but never had them in London where it didn't have this functionality.

Thanks,

Dan

[Steve Kelly]

We were able to resolve our issues, it looks like they were due to known bugs. Not sure if they are similar to what you are experiencing but we are also on New York.

One was an issue where we had to convert service catalog variable data pills to String type if using them in conditional statements (we did the conversion in a custom action and then returned them to the Flow). The other we had to put in a 30-second timer delay when running an IntegrationHub step on the MID server if it was immediately following an approval action. 

[Dan51]

Thanks Steve, I'll try this and see if it resolves our issue.

[Khalnayak]

Hi I have similar error

Cancelled : error="Failed to update plan context: e4bbdcd94b4314901110017917cea727 from MID"

running a flow to login to an API but getting this error, was working before.