Resolved! Remove Demo Data from Specific Plugin
I'm looking to remove all the demo data from the PPS plugin specifically - not the entire instance. Is there a good way to do this that doesn't involve manually clearing out the data from each table?
Forum Posts
Not able to edit knowledge article templates Field Type
I am creating templates for knowledge articles. I set the field type to 'String' and saved the template. I now want to change the Field Type to be 'HTML', however the field is greyed out and I am not able to change it. I also tried to see if I could ...
Can I delete a form view?
I am using domain separation and we have our 3 domains set up as. TOPTOP/SUB1TOP/SUB2 We began by modifying a specific form view in TOP for all the sub domains to share and it was working great. Then SUB1 wanted a small change that we made on TOP/SUB...
Auto Populate variables on a catalog Item from the cmdb_ci_computer table
Hello ,So, the requirement I am working on requires me to list out the CIs assigned to the the current user from a reference field. Upon selecting the item, the "Request For" variable gets populated with the current user's ID which can then be manual...
Call to Record Producer
Hi,I'm working with ServiceNow default Call Application. I'm trying to incorporate transferring a Call to a "Record Producer" because this functionality is not there. I was hoping someone could help me with the basic design that I should follow...
Resolved! Where can i get the servicenow logo graphic? I want to add it to my work email.
Where can i get the servicenow logo graphic? I want to add it to my work email.thanksTony
How to find the Self Service URL
Hi, I am trying to set up modules for the self-service portal, however I am having trouble being able to find the URL of the page I would like to show in the module. I would like to create a module for the quick links page, when I go to the quick l...
Resolved! Ways to add sections in Incident Forms?
Hi, We're about to get started with using ServiceNow, and we're going to be designing our incident forms pretty soon. For organizational purposes, we'd like to be able to divide the form up into different sections. I found one way to do that in form ...
View Current Update Set button
The View Current Update Set button next to the Update Set Picker does not do anything. At my last employer and in my personal developer instance (and every other instance I've used such as at Knowledge Conferences), it opens the current update set....
Displaying image from a URL
Hi All Thanks for your help in advance. I have a REST API where I am getting the infromation from an outside system. The information captured is a number and an image URL, for example https://www.xxxx.xxx/image1.jpg. I am getting this response in JS...
Approval Form does not show the "Comments" text box in KINGSTON UI16 after upgrade
We are upgrading from ISTANBUL to KINGSTON, and have come across an issue with Change approvals. Opening a Change Record that is pending approval : the next step in our workflow is for an approver to approve the change This can be done by either ...
Resolved! What are predefined objects in client script?
What are predefined objects in client script?
Update Sets and Service Portal
I am having issues with the service portal. I created a service portal in the DEV instance. I did so through the designer. None of the changes I did are showing up in the Update Set, which I expect. We were taught in training that the Service Por...
Redirect to custom page in service portal
Hi Folks, We have a requirement that when end user creates an incident(record producer) via service portal, it should redirect to custom page (we will design custom widgets in that custom page). At this moment, when user submits it automatically redi...
data lookup rules are not working on Change
Data lookup rules which are set on the incident form in the Service Center are not working in service portal in On change The changes are getting reflected only on On Submit Can anyone help on this? Thanks,,
