Is there a way to move knowledge articles from one instance to another, ideally my I would require it to have the same KB# number, sys ID and even carry the attachments/images. Please suggest me the best possible way to achieve this.
Users are facing issues while accessing the records on our instance. They are getting a message "Number of rows removed from this list by Security constraints:" When they are clearing the browser cache and try again, it is working. I tried clearing ...
Hi Guys, Do you know if there is a simple way of translating notifications in ServiceNow. Basically, what I am after is I will have several notifications in different languages and the system will pick the right notification based on the user's langu...
I'm new Service Now development.I've clone Data Table from Instance but when I add it to my page,It have error(in picture) .i don't know why it error?Please help me.
Hi, We have configuration items in our CMDB.We want to update them. We are going to export this table and then update the excel file in order to import again. which field is used for the merge? Because the name of the ci will be potentially modifie...
Hello, we activated the internationalization plugin and within the console everything seems to work. we are able to create a parent-child relationship between articles and when one articles is being viewed (within the console) I can chose between...
I looked through the post and see ways as an admin I could export and re import to a list but is there a way the user him/herself can copy over items from one Task board to another?
Hi all, I'm developing our Service Portal, and I've created a new page that is displaying performance analytics widgets. The issue I'm having is that the content from the page is overlapping the footer. This is not happening on other pages in my po...
Hello everyone, I have a technical question related to the VPN which I want to make sure of it. If we set up a VPN connection between the customer’s network and the ServiceNow instance, will this cause the users to not be able to access the insta...
Hi everyone,I'm trying to do a sanity check before building a solution.We have a need to run a report on a handful of catalog forms. Each form would get their own report as we need to look at some of the variables that are special to that form.That p...
I see duplicate numbers issue in our instances. SNOW suggested me to add a before/insert Business rule. https://docs.servicenow.com/bundle/jakarta-platform-administration/page/administer/field-administration/concept/c_EnforcingUniqueNumbering.html I ...
I have a very simple script include and I can't get the gs.log to work so I'm not even sure if it's being called correctly. Below is the script include named cab with function cabCheck. In the report I am calling this using javascript: new cab().c...
From within the Service Portal, if I click on Requests from the top nav bar and select 'View all requests,' I am taken to the request page that displays my open incidents and requests. Currently, the 'My Incidents' section sorts by the sys_updated_...
I am having a problem importing a CSV file using sys_import.do where it appears that the import process isn't recognising the field delimiter. Instead I'm getting the error message: data contains 1 columns, expected 4 The strange thing is that if I t...
I am not a Service Now administrator, but I am the Knowledge Administrator. I am trying to figure out how to make the user criteria work in my environment and am running into some trouble understanding how the user criteria settings in a knowledge b...
