I will give ITIL role wirte authority by using the ACL in the impact field of the incident table. ACL： incident.None write ITIL incident.impact　write ITIL Also, I will give ADMIN role write authority by using the UI policy (writing Scripts) in...
I have tried using the Hyperlink button in the WYSIWYG with several different options including file://servername/path/..., file://///servername\path\.... and just typing //servername/path.... I have also tried modifying the HTML. If you copy and ...
Looking for an out of the box solution to resend invitations to users assigned for a specific survey in ServiceNow. I have all my users in a group that should take a survey, but after the first notifications are sent out I would like to send a remind...
Ok, currently I'm facing the following scenario: For a ONE TIME migration (i.e. no schedules, no action triggers, etc) I need to attach 20000 files to an already existing table. Due to high security settings within the virtual environment it's impos...
Hi there,I am trying to achieve a specific design for our Service Portal using the background color of containers, but the default vertical spacing between them is messing up the look. I can't seem to find the right place to apply a style that will a...
how to restrict filters to visible to some user according to their roles
I have a requirement to create a form where it will have a user id field and a multi-line text box to populate user details from LDAP. Initially I though to create a table and add this fields to it but there is no need to add any records in the table...
Hi,I'm trying to do add a URL to a website on a label field in a variabel set on a requested item (service catalogue), but i can't seem to make it show in the service portal.Type is Label, and i've added a question and a name, then you have the html ...
I'm trying to get our users to pick from a selection of CI's via a Record Producer and then transfer the selected CI onto the CI field in an incident I have my variable configured as below, but no value passes into it. I've also tried naming my vari...
I'm trying to pass variables from a record producer to a workflow that I'm kicking off via the script. Here is the script I'm running. (function() { current.short_description = "CCS Release " + producer.name; var vars = getVars(); gs.log(...
Hi allI am having an issue with mandatory checkbox. In Jarkata we have format belowLabel (mandatory if no checkbox is selected)checkbox1checkbox2checkbox3In Service Portal, I can't make the same feature happen. I had considered the onsubmit client sc...
I'm trying to run a custom powershell activity against a domain controller from the Mid server as part of a requested item workflow. However, each time I run it, I receive credential errors. The credentials appear to be fine & I can run the commands ...
Hello, I'm beginner to login page customize.by the way SSO configuration ,i have activated the sso Idp plugin,so for that "use External Login" link present in login page. i would like to remove now from login page.kindly share your thoughts. thanks...
Hi All,When the Request for a catalog item is raised, the variables are shown on the RITM form but for one of the RITM, variables are missingI have checked the variable editor but still not showing on the RITM form not only the variable editor UI pol...
Hello all,This problem is a old one, please refer to this thread... ServiceNow Portal - Full Page Container However I just found there's a CAB portal coming up since Istanbul release, of which the "CAB Workbench - Meeting Calendar" widget can be disp...
