ErrorGlobalServiceCatalogUtil undefined, maybe missing global qualifier error displaying onload of RITM view in Service Portal

ServiceNow Dev1
Tera Contributor

ErrorGlobalServiceCatalogUtil undefined, maybe missing global qualifier error displaying onload of RITM view in Service Portal

1 ACCEPTED SOLUTION

PrashantLearnIT
Giga Sage

Hi,

Check and verify where this tag is undefined.

Thanks,

Prashant Kumar

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View solution in original post

5 REPLIES 5

Ankur Bawiskar
Tera Patron
Tera Patron

Hi,

did you search the script which calls it?

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

one script I found, I disabled it then also an error exists.

Hi,

try to logout and login to check again

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

PrashantLearnIT
Giga Sage

Hi,

Check and verify where this tag is undefined.

Thanks,

Prashant Kumar

********************************************************************************************************
Please appreciate the efforts of community contributors by marking the appropriate response as the correct answer and helpful. This may help other community users to follow the correct solution in the future.

********************************************************************************************************
Cheers,
Prashant Kumar
ServiceNow Technical Architect


Community Profile LinkedIn YouTube Medium TopMate
********************************************************************************************************