Exporting rendered HTML

[StephLindorff]

Has anyone found a way to export the contents of a Knowledge article as rendered HTML (when Article Type = HTML)?  

Thanks

[StephLindorff]

Thanks Britt!   That worked.

I've been pounding on this problem for two years - what a relief

Steph

[britt_champeau]

So glad that worked for you, Stephanie Lindorff!   I'm so sorry you've been looking for this solution for so long, but I think we can make sure others don't have to suffer as you did.   I'll try to get a blog posted on this shortly.

Have a fantastic holiday!

Britt Champeau

[anubhavr]

Hi Britt,

I tried this but I guess this will work only for one particular worksheet. I want it to happen for every user who export to Excel. Is it possible to remove HTML tags from back-end so it wont appear for anyone who export it?

[Jay48]

Hi Britt,

Just wanted to say that this helped me today almost 10 years later. Thank you so much for the detailed steps!

Jay

[SimonDunsmoor]

Could you set up these documents to be viewed in Self Service??   Or do Self Service users need to have an ITIL role as well?   Sorry if I don't full understand the licensing / ITIL users piece of the equation.