Exporting rendered HTML
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10-24-2014 06:28 AM
Has anyone found a way to export the contents of a Knowledge article as rendered HTML (when Article Type = HTML)?
Thanks
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12-17-2014 12:32 PM
It's more that I want them to be able to see what the final document looks like for agents and/or self-help, but have the ability to mark them up and make changes to them then send them back to have the changes made in the actual KB. I could give them self-help access and put the articles there, but I would also have to provide a plain text copy for them to actually edit.
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12-17-2014 12:36 PM
That makes sense. Still thinking.
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12-17-2014 02:18 PM
Sarah Eubanks, this isn't something I've tried before. I can see if I can figure something out. Britt Champeau is pretty crafty and is often able to find reasonable solutions to questions like this, so she might be able to help too.

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12-17-2014 04:15 PM