external user access to ServiceNow

[Alka Sharma]

Could someone please help share the possible ways to enable external user (dealers, channel partners) access to ServiceNow. Creating guest AD account is one option, what are the other possible ways, okta/peoplesoft/ login via google, etc.? 

[abrouf]

You can achieve this by following the bellow link:

Setting the Service Portal to use External login by default

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0761188

[Alka Sharma]

@abrouf  Thanks. However, the link mentioned in the above article has been archived, so I could not access it.