Flow Design action: Generate Link to Table Record

[Winnie P]

Hello there.  Short story - I have a request to insert a record link into generated Tasks if the RITM has attachment/s. I am trying to use Flow with this action 'Generate Link to Table Record' and add a work note update to the Task - Is this possible? I have used the above action in my Flow, however it does not create the record number / link, it spits out the code instead ie:

Results:

Expected results - I was hoping for something like this:

This is my Flow:

tableName = 2-Look up Record > Requested Item Table
recordSysID = 2-Look up Record > Requested Item record > SysID
linkDisplayName = 2-Look up Record > Requested Item record > Number

3-Generate Link to Table record > link

Thank you.

[MrMuhammad]

Thanks for the update Winnie.

Please try closing code tag as [/code]. 

[code] 3- Generate Link to Tab.... [/code]

[Ankur Bawiskar]

Hi @Winnie Poelima, 

Is Step 3 a custom action or OOB one?

you can use inline script for setting work notes like this

return '[code]' + Output From Step3 + ['/code'];

Regards
Ankur

[Winnie P]

Heya Ankur, thank you for your reply.  Step 3 is an OOTB action. Do you have the full steps for your recommendation, will be happy to give that a go as well. Regards Winnie.

[Ankur Bawiskar · Accepted solution]

Hi @Winnie Poelima, 

use this script and place inside f(x) inline script for work notes field

var sysId = fd_data.trigger.current.sys_id;

var rec = new GlideRecord('sc_task');
rec.get(sysId);

var text = "Note 1: There is an attachment/s in the RITM. Scroll down to RITM Attachments related tab to view the attachment.<br/>";

var url = "Note 2: Click the following to view the RITM record and it's attachments " + '<a href="' + gs.getProperty('glide.servlet.uri') + '/nav_to.do?uri=' + 'sc_req_item' + '.do?sys_id=' + rec.request_item + '">' + rec.request_item.getDisplayValue() + '</a>';

return '[code]' + text + url + ['/code'];

Regards
Ankur

[Ankur Bawiskar]

Hi @Winnie Poelima, 

Hope you are doing good.

Did my reply answer your question?

If my response helped please close the thread by marking appropriate response as correct so that it benefits future readers.

Regards
Ankur