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Flow Designer failing because of alias connection?

Leonardo Ferrar
Kilo Expert

Hello,

I'm trying to use a plugin (F5 BIG-IP Spoke) in the flow designer for an application from my company. However, when I test I get the error "Unable to load connection with alias ID: a4c9950edb40ef009a985404ce961952 Open Connection Alias".
What does that mean?

 

I already configured "Run As - System user" in properties

1 ACCEPTED SOLUTION

Hi, 

Navigate to sys_db_object

Search for basic_auth_credentials table

Open the record

In the application access tab check if the setup is same as what i gave in the screenshot.

Thanks

View solution in original post

10 REPLIES 10

Satyanarayana C
ServiceNow Employee
ServiceNow Employee

Hi,

Are you in a different scope other than global?

Thanks

If yes, please verify if your basic auth credentails table setup is as shown below.

Hey, Satyach

how can i see this?

heey, Satyach

how can i see this?