Flow Designer failing because of alias connection?

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Leonardo Ferrar
Kilo Expert

‎06-04-2020 04:20 AM

Hello,

I'm trying to use a plugin (F5 BIG-IP Spoke) in the flow designer for an application from my company. However, when I test I get the error "Unable to load connection with alias ID: a4c9950edb40ef009a985404ce961952 Open Connection Alias".
What does that mean?

 

I already configured "Run As - System user" in properties

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Satyanarayana C
ServiceNow Employee
ServiceNow Employee
In response to Leonardo Ferrar

‎06-04-2020 05:35 AM

Hi, 

Navigate to sys_db_object

Search for basic_auth_credentials table

Open the record

In the application access tab check if the setup is same as what i gave in the screenshot.

Thanks

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Satyanarayana C
ServiceNow Employee
ServiceNow Employee

‎06-04-2020 04:35 AM

Hi,

Are you in a different scope other than global?

Thanks

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Satyanarayana C
ServiceNow Employee
ServiceNow Employee
In response to Satyanarayana C

‎06-04-2020 04:40 AM

If yes, please verify if your basic auth credentails table setup is as shown below.

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Leonardo Ferrar
Kilo Expert
In response to Satyanarayana C

‎06-04-2020 04:45 AM

Hey, Satyach

how can i see this?

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Leonardo Ferrar
Kilo Expert
In response to Satyanarayana C

‎06-04-2020 04:48 AM

heey, Satyach

how can i see this?

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