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Flow Designer flow gets triggered only on first update.

Dinesh Kumar2
ServiceNow Employee
ServiceNow Employee

I have a flow which gets triggered on the update of a record(change of "state" field from "new" to the value "assess").If the record is again updated from "new" to "assess" the flow is not getting retriggered.

1 ACCEPTED SOLUTION

DirkRedeker
Mega Sage

Hi

As Kieran answered, you can decide, if the flow fires multiple times.

BUT: take care, that multiple fired flows on the same record do not lead to unexpected behavior.

Maybe in that case, you should think about using a business rule, instead of firing your flow several times.

This may lead you to a much clearer and cleaner implementation of your solution.

Let me know if that helped to solve your issue and mark my answer as correct/helpful.

BR

Dirk

View solution in original post

9 REPLIES 9

Kieran Anson
Kilo Patron

Hi Dinesh,

By default, a flow will only trigger the first time the conditions are met of the trigger. To change this, select your trigger and change the option that meets your needs.

find_real_file.png

Mark  Correct if this solves your issue and also mark 👍 Helpful if you find my response helped with your question so other users can find it.
Thanks

Hmm.. unable to find that Last option in my flow editor..any thoughts?? i think the "For every update " will be correct for my needs.find_real_file.png

DirkRedeker
Mega Sage

Hi

As Kieran answered, you can decide, if the flow fires multiple times.

BUT: take care, that multiple fired flows on the same record do not lead to unexpected behavior.

Maybe in that case, you should think about using a business rule, instead of firing your flow several times.

This may lead you to a much clearer and cleaner implementation of your solution.

Let me know if that helped to solve your issue and mark my answer as correct/helpful.

BR

Dirk