Greetings, We are in need of a field to denote whether a user is an employee, consultant, someone from a staffing agent or an auditor. This thread talks about a field called "employee type": https://community.servicenow.com/community?id=community_qu...
I'm experiencing errors when run Click a UI Action in a ATF test. I have tried to recreate the step but without success. Anyone have any idea why i'm getting the following error: This step failed because the client error 'Error: [$parse:syntax] http:...
When you add two classes to the canvas and draw a connection between them you get two relationships option in the Connection Properties, one for each direction (upstream vs downstream).Can someone tell me what drives the available relationships in th...
Hello, There is an issue with some request items we have in our system. The workflow has a join activity which is stuck in 'Running'. The reason it is stuck in 'Running' is because it has two activities merging into it, but only one or the other will...
On our Service Portal I have a requirement that Nested categories be expanded by default So that you do NOT have to click the little folder icon to expand the sub categories.Has anyone been able to figure this out?
Just like the title suggests, I am unable to get into studio because it won't load. Haven't had this problem at all, just seems to have started today.Any suggestions?
Had a couple of change request tickets reported to me as having skipped through Approval workflow, state goes from New to Scheduled. Investigating I found that in both cases the Approval task had resulted in "skipped" but dont know the cause. And in ...
Anyone know how we can verify the default columns in a list view from ATF? I didn't see anything out of the box, but I'm imagining there must be a table that has that definition that we can do a query against... Ideas?
How do you cancel your query when the transaction is long running. I don't see the cancel button as well.
Hi all, I was hoping someone might have a better idea where to look as I'm relatively new to ServiceNow and not really sure what else to check: Our instance was recently updated to New York Patch 4-Hotfix 1 and thus our MID Servers also attempted to ...
Hello, is there any easy way to have an "user.hasRole("myRole") condition within the flow designer? I cannot find anything to check for user roles best regards
When users select the "Create Article" button, they must select the knowledge base and then the appropriate template. If they click the left hand menu "Create New" the active templates are shown. We have removed Standard from the interceptors so we...
I am creating Icident tasks in a workflow, that is fired via condition in an incident where the short description is specific. This works when that type of incident is created and the work flow fires properly but when the incident tasks are created...
Hello all, I have some standard JavaScript functions that i want to bundle them into a single repository/file instead of using them in the respective client scrips. Question is, Is there a place/location where i can store all the standard JS function...
Use case: I want to check if a certain record exists If yes, update another record by inserting the look up record to a reference fieldIf does not exist, do something else Problem: When using "Look Up Record" function, if there is no record found the...
