Hi, Is there any solution to following issue - Some users are trying to past complete email which contains multiple images in work notes/comments fields. The email text gets pasted but if it has images in the content, it won't paste. I tried to creat...
Hi All,I am getting the below error while loading records in data source ,seems like its login issue with the service account,tried changing password for service account again its throwing the same error ..can please some one check how this can be so...
Hi All, We need to configure warning message or popup message on portal indicating that the session is going to end or expired. Kindly let me know if anyone has implemented this feature on portal. Thanks and Regards, Chandrashekar BN
I am just getting into investigating Flow Designer. I'm attempting to create a Flow for an existing catalog item that is currently using a workflow. In the catalog item variables, we have container variables so that the input variables display correc...
Hello community! Is there a way to only reference active users in ServiceNow from the GUI? I recently saw that we had some duplicate users based on email address. I then updated the duplicate email address and set the active flag to false. For exam...
I am having a challenge linking to Knowledge Articles while using Single Sign-on. My goal is to provide e-mail links to KB articles and users with the correct credentials can just open the link and it will take them to the specific Knowledge Article ...
Hello, I have added quick messages fully filled out and email client is enabled but I cannot see the dropdown. Any assistance would be appreciated. Thanks, Chad
Hi Guys, Is it possible to get previous page URL ? Basically we have a scenario. We have a table say 'problem' and have a related list as 'incident' table. So, if i click on one of related incident it goes to incident table. Here can we get that pr...
I'm trying to create a report that would tell me any articles that have not had any views in a given time period. Does anyone have any idea how I might get this information using the reporting module? I've reported on views for the last 6 months usin...
Hi,I have a catalog item in which there are variable like Requster Department, Requester Manager all are single line text type. When requester selects the catalog item from service catalog these variable has to be auto populated from user record. Wha...
Hello I have to change the Button colors on the portal, I have a default primary color for branding set, however i want a different color on the buttons. How can i acheive this?
Hi all, On the ess portal I want to give a custom link on the page which when clicked opens up the "chat" dialog box and the chat is routed to the correct assignment group based on the users country.Any idea how to achieve that. I can not hard code...
Hi all, Ive made a report to display all survey results on the asmt_metric_result table. It works on my admin account, however when i log in as a user there are fields missing. Particularly instance.task.number, instance.task.short_description, insta...
Hi Everyone,We already have a Service Portal built up with SSO enabled. There is a requirement in our Project to implement another Portal which would be accessible to external users(Those users who are not present in our Now instance). We are plannin...
In Performance Analytics, on the indicator you can set the Aggregate to Count or Count Distinct. What's the difference?
