Flow Designer populate a field on item B with a variable from item A
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14 hours ago
I have an order guide setup with sequencing so that item A has to complete before item B is assigned/launches. I want to grab a variable value from item A to populate a field on item B. Both items are under the same request so I'm assuming I have to somehow lookup the current request, get the variables from item A and then populate the desired field in item B. I have tried a few things I have found here on Community, but can't seem to get the exact steps I need to make it work (keep getting no record found in look up record errors). Could anyone provide me with a step-by-step approach to achieving this? I have some experience in flow designer, but not a lot. Thank you for any help.
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14 hours ago
Hi @MonicaW
can you please share configuration screenshots what you have done so far ?
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13 hours ago
you can get to know which other RITM belongs to the order guide of the currently running RITM
share your flow steps screenshots
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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13 hours ago
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13 hours ago - last edited 12 hours ago
here give the value of the Namefield
see below
Also Step 12 not required
You get the value directly from variable ownership record once you get Step 11 working correctly
The value for CI you can pick from the value field from here
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader