Flow Designer variables return empty values

Kamva
Giga Guru

Hi All,

Please assist, my flow designer variables returns empty values. It's first time I am having this, I have not had this problem before. Please assist, see image below.

find_real_file.png Thank you

1 ACCEPTED SOLUTION

6 REPLIES 6

Sai Kumar B
Mega Sage
Mega Sage

@Kamva In the "Get catalog variables" action Check if you have added the 'Requested Item' record

find_real_file.png

if still no luck, then I think you should open a support case in HI.

Old Setting:
find_real_file.png

 

New Setting:
find_real_file.png

@Sai Kumar Thank you... I have fixed my problem, thank you!