Flow skipping approvals

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04-25-2025 06:11 AM
I have a flow for a custom application that has decided to start skipping approvals. In the record, it's attaching the approvers to the associated record, but sets them as 'No Longer Required'. Instead just skips to the final state (closed complete).
Here is an example of what I see from the execution.
and on the Record, you can see the approval record, but also it's in the incorrect state.
Has anyone experienced something similar with a Flow and know what to do with this?
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04-25-2025 06:31 AM
Hey @Aaron Duncan,
Could you expand the 'Ask for Approval' Flow Step and provide a screenshot?
Thanks!
Josh

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04-25-2025 09:35 AM - edited 04-25-2025 09:37 AM
@Josh Pirozzi Here is the 'Ask for Approval' flow step.
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04-25-2025 06:31 AM
is your table task extended?
Any custom logic is marking them as No Longer Required?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

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04-25-2025 09:36 AM
@Ankur Bawiskar To answer your questions, yes it is extended from the Task table. I don't find any logic marking them that way.