Flow skipping approvals

Aaron Duncan
Mega Sage

I have a flow for a custom application that has decided to start skipping approvals. In the record, it's attaching the approvers to the associated record, but sets them as 'No Longer Required'. Instead just skips to the final state (closed complete).

 

Here is an example of what I see from the execution.

2025-04-25_08-06-04.png2025-04-25_08-06-19.png

 

and on the Record, you can see the approval record, but also it's in the incorrect state.

 

2025-04-25_08-07-45.png

 

Has anyone experienced something similar with a Flow and know what to do with this?

8 REPLIES 8

Josh Pirozzi
Kilo Sage

Hey @Aaron Duncan,

Could you expand the 'Ask for Approval' Flow Step and provide a screenshot?

Thanks!

Josh

@Josh Pirozzi  Here is the 'Ask for Approval' flow step.

2025-04-25_11-34-47.png

Ankur Bawiskar
Tera Patron
Tera Patron

@Aaron Duncan 

is your table task extended?

Any custom logic is marking them as No Longer Required?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@Ankur Bawiskar To answer your questions, yes it is extended from the Task table. I don't find any logic marking them that way.