Force the agent workspace to be the default page for some users.

Mark251
Mega Guru

‎09-21-2022 01:38 AM

When SSO authentication is complete, all users are directed to the link

          https://xxx.service-now.com/

However for some users I wish for them to be directed to the agent workspace instead

          https://xxx.service-now.com/workspace/agent

I am unable to change the SSO redirection for these particular users

Is this possible in ServiceNow?

 

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Musab Rasheed
Tera Sage
Tera Sage

‎09-21-2022 02:27 AM

Hello,

Check these out

https://community.servicenow.com/community?id=community_question&sys_id=151578511b1ea4101e579979b04bcbed

https://docs.servicenow.com/en-US/bundle/tokyo-it-service-management/page/product/service-operations-workspace/task/redirect-sow-landing-page.html

https://community.servicenow.com/community?id=community_question&sys_id=2388578edbf90950b3c099ead396197a

Please hit like and mark my response as correct if that helps

Regards

Please hit like and mark my response as correct if that helps
Regards,
Musab
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