Formatting indented list styles

Bradley Ross
Tera Guru

There are six styles you can choose for ordered lists in the HTML editor that we use when editing knowledge articles. I would like to be able to format outlines like this:

  1. Top level item
    1. Nested item
      1. Deeper nesting
    2. Another nested item
      1. Another deep item

This is easy to do in most outlining tools. It is tedious in the ServiceNow HTML editor. Each time the indenting level changes, the writer must re-select the proper style for that level of nesting. 

Is it possible to configure a set of styles for ordered and unordered lists so that the indent levels can be formatted automatically?

1 REPLY 1

cynlink1
Tera Expert

@Bradley Ross - Were you able to identify a solution?