Getting error "A dynamic action error occurred." with the Jira Spoke

stacybentley
Tera Guru

Hi,

When using the Jira Spoke in Flow Designer to Create an Issue we are getting the error "A dynamic action error occurred.".  If we ignore the error and use pills to set all of the values it works and all of the data is sent to Jira and an Issue is created.

We want to be able to populate field that are not designated in the Spoke and should be able to click on the +Add Field Value button but it is greyed out.

I have triple check the values in the Connection and Credential records and it all appears fine.

Does anybody know what could be causing this error?

Thank you, Stacy

1 ACCEPTED SOLUTION

ServiceNow Tec2
Mega Sage
This has been resolved by ServiceNow Technical Support. Please refer to KB0818189 for more information.

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5 REPLIES 5

Rachel Gomez
Giga Expert

To enable dynamic actions for a custom object on desktop and mobile, add or select the Highlights Panel component on the object's record page. In the Highlights Panel properties pane, click Upgrade Now and step through the migration assistant to migrate actions or start with new ones.

 

Regards,

Rachel Gomez