glide.email.test.user

[Nikhil Mahepath]

Hi,

I am facing an issue in PROD instance, I have deactivated outbound email configurations But it saved my user name in glide.email.test.user property then I cleared it But it still Displaying the same value. whereas it doesn't have any value saved in that property in the sys_properties table. So How could I delete that value in Email Properties -> Email Outbound Configurations section?

Thanks in advance

[Ankur Bawiskar]

Hi Nikhil,

So you are saying; that property was having value and even after clearing it out/empty it still shows the value in it?

Regards
Ankur

[Nikhil Mahepath]

Yes, it was showing in email properties. But not in Sys_properties table

[Mark Roethof]

Are using a Chrome browser? If so, see my other comments.

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark
2020 ServiceNow Community MVP
2020 ServiceNow Developer MVP

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[Nikhil Mahepath]

Thanks For replying. Sure I'll go through the comments and let you know if it doesn't work