Hello, We are running issues on the AI search for translations. What we are trying to achieve is when I search the english name of the catalog item it should be displayed on other language such as Brazilian Portuguese. I read the documentation in Rom...
Hello everyone, hope you are well. I am trying to add another pricing field to a catalog item, similar to the recurring price field that exists out of the box, except it is a one time extra charge for delivery fees. Is there any way that I can go a...
I am looking to underline all the clickable links that appear in the homepage of the service portal. I am not trying to underline any specific link, but all the links which are clickable on the home page (eg. All the Short description of the incident...
Is it possible to change the PopUp message that shows when update set is changes ? "Your update set has been changed to ......"? If its possible to change where should I do the changes?! Thanks in advance
Hi, I have add a list type field which reference the sys_user table.I can add some users into the list and let the users in this list able to read/write the record. There are some OOTB ACL which is allow the user who created the record access the rec...
My company has a requirement to tie multiple email addresses to a single user account. I was unable to find a good way to accomplish this via searching so hopefully someone in the forums can assist in pointing me in the proper direction.Here's our s...
I have a number of CIs that represent an "appliance" in the environment. The appliance is a deployed instance of a tightly coupled application and operating system stack that performs a single dedicated function on the network. In most cases, the ins...
Hi there Community... I have two questions about Custom URLs. Context: A client of mine is wanting to have (desired architecture) two custom URLs implemented for their PROD instance. it.domain.com and hr.domain.com Upon authentication, they ...
I created a client script that calculates the sum of the values of some fields. If I put some value in thees fields, the total value is calculated immediately. However, if I delete the value of one of the fields, the total value will not be reflected...
How can I add an announcement banner on mobile app NowMobile?
I'm beginner to this platform I have created catalog form using record producer to create a case, but the issue is the activity tab, Additional comment field visible as rich text editor, so the comment will be populated as different code tags. <p> t...
i have one related list with name cost plan. Add a Tooltip with the following icon and text to the cost plan tab* Icon * Tooltip text: i
i have twi fields with name 1. start date 2. end date in the employee table when i select the date it also capturing the time. but i need date only.like below can any one help me with the exact solution
I have SSO SAML enabled on a running instance.I would like to additionally enable Multi-factor Authentication.However, for various reasons, we are unable to prepare a verification environment. I want users to be prompted for a one-time password after...
Hi, I am trying to retrieve email creation/received date for one of our integration using inbound actions. I tried using existing email objects but no luck. email.headers have date information but easily accessible and the formation and timezone is d...
