Grant type Client credentials must for OAuth2.0 authentication type

[Mahesh Kumar3]

I have created scripted APIs for a integration and the 3rd party admin want to use client credentials as grant type for OAuth2.0 authentication. Please provide suggestions to implement as they want to avoid usernames and passwords in any case.

[Maik Skoddow]

Hi

please follow the instructions on https://docs.servicenow.com/bundle/sandiego-platform-security/page/administer/security/task/t_Settin...

Maik

[Kumar Mahesh]

Hi @Maik Skoddow ,

I followed the steps provided in the link you mentioned.

However, I am getting access denied. Please refer the snapshot below:

Please suggest as we cannot go ahead with grant type password or authorization_code as these grant types requires password.

Thanks in advance!

[Vasantharajan N · Accepted solution]

Client Credential Grant Type is not supported for inbound. Please refer to the KB.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0745184

[Kumar Mahesh]

Hi @Vasantharajan N ,

As per the article, can we conclude that grant type client credentials cannot be used as it is ServiceNow platform limitation?

I have also raised a HI support ticket to confirm the same.

Thanks!