Due date and time in manager approval task

surajsukuma
Tera Contributor

Hello,

 

I am looking option to add Due date & Time for Manager approval task. Anyone can suggest?

 

I Need two options

1st if manager is not approved in 5days from request date 

2nd If manager is not approved in 2hrs from Request date time. 

 

surajsukuma_0-1721992864292.png

 

1 ACCEPTED SOLUTION

Hi @surajsukuma ,

 

If you want to add the due date +2 hours from created, try the below script

 

 

var created_date = fd_data.trigger.current.sys_created_on;
created_date.addSeconds(7200);
return created_date;

 

 

Regards,

Dhanraj.

 

View solution in original post

3 REPLIES 3

Mark Manders
Mega Patron

Can you elaborate? You want to add fields or you need logic? 

Next to that: what kind of weird request is it to do something within 2 hours related to approval? 


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark

I need to add due time for approval task, If 1st Manager is not approved with in 2hr from request creation date, need to go to second level manager. i tried below option didnt work

 

var now = new GlideDateTime();
return gs.hourAgo(-2);

Hi @surajsukuma ,

 

If you want to add the due date +2 hours from created, try the below script

 

 

var created_date = fd_data.trigger.current.sys_created_on;
created_date.addSeconds(7200);
return created_date;

 

 

Regards,

Dhanraj.