Group Approval activity waiting for all members of group to approve

christaylor
Kilo Contributor

I have a group approval activity that is set to wait for "An approval from each group", which from my understanding will mark the item approved if ANY of the group members approve it. However, it's sitting waiting for approval from all the members. Why would it do that? I had another workflow where the expected behavior was seen- only one of the group members would have to approve to let the workflow continue.

17 REPLIES 17

rob_blakey
Tera Expert

Hi Chris,



This is a setting from within the 'group' approval where the below options are available from within the workflow:


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Based on your question you have "An approval from each group" because you have multiple groups selected. From that I would suggest trying "First response from each group" and see if that has the same effect as the "An approval from each group".



If so, it could be an issue with that part of your workflow. Please also make sure that if you have just applied this change that the workflow has been published otherwise, it will still adhere too the old workflow.


christaylor
Kilo Contributor

I changed my group approval to "First response from each group" and made sure it was published but it looks like it's doing the same thing. I actually only have one group to approve it, with two members. The request runs and waits saying "Waiting for approval from member1, member2" and when member1 approves it, it still says "Waiting for approval from member2".


christaylor
Kilo Contributor

Now I find that if even both members of the group approve the request, it just sits there saying "waiting for approval".


Can you check the business rules on the table and verify if something is not aborting the operation