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Resolved! Configuring Outlook Actionable Messages for Survey

I have been trying to configure OAM - Outlook Actionable messages to send a Notification with the Survey embedded. Ive seen several posts but none really resolve or show full solution. I have created a survey with basic trigger for testing and checke...

Jaz_M by Tera Expert
  • 10179 Views
  • 15 replies
  • 10 helpfuls

Disabling MFA

I Have configured OKTA as identity provider for SSO and done AD Integration for User Provisioning. on Prod instance. My configurations are working for Pre-prod and Dev instance but failing on Prod as on Prod MFA is configured and it is conflicting wi...

Resolved! Global Search option

Hello Team, How can an user has option for Global Search? What kind of Role is required? Is that a licensed role?If not what are the steps to provide Global Access to an user? Please help. Thanks.  

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RM10 by Tera Contributor
  • 882 Views
  • 3 replies
  • 1 helpfuls

User form activity fields in playbook

HiIn user form activity can we show more no.of fields. In the ui it's showing form for less no.of fields If there are more than 10 fields then if we 're choosing mark complete then form is showing can we show form without clicking mark complete

Vedavalli by Mega Sage
  • 460 Views
  • 1 replies
  • 0 helpfuls

Decision Tables and Choice type variable

I had a requirement to send an email notification to a specific email address depending on a condition. My first thought was, I am going to do an if else in a Flow Designer. However, after talking with a colleague, she told me the best approach to wo...

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Raquel Pio by Tera Contributor
  • 1567 Views
  • 1 replies
  • 3 helpfuls

Resolved! Scripting

Hi ServiceNow Community , Whats the best way to master client and server side scripting  Regards , Saad

Saadiii by Tera Contributor
  • 2540 Views
  • 11 replies
  • 4 helpfuls