Guided Tour Redirect at End

rceia
Giga Contributor

yesterday

I have a guided tour on a custom service portal page and i want to redirect the user to another page when they finish the guided tour. How can i do that ? Any tip is welcomed.

0 Helpfuls
  • 506 Views
3 REPLIES 3

Tanushree Maiti
Kilo Patron

yesterday

Hi @rceia 

 

Ref: KB0819823 Opening Guided tour on a portal page redirecting user back to portal 

KB0725875 Guided tours : How to show a step(on a different page) after the user clicked on a link. 

 

 

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
Linkedin:
0 Helpfuls

Tanushree Maiti
Kilo Patron
In response to Tanushree Maiti

yesterday

Check this one as well.

https://www.servicenow.com/community/developer-forum/redirecting-one-service-portal-page-to-another/...

 

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
Linkedin:
0 Helpfuls

Vishal Jaswal
Giga Sage

yesterday

Hello @rceia 

I believe as of now this functionality is not available because the "Complete" and little x button in the Guided Tour Conclusion step (the last one) aren't available for any such action however the conclusion text can have html href with which you can educate the users to click on this link.

Always validate such information with ServiceNow via HI Case and if the solution is available, then please do share here.


Hope that helps!
0 Helpfuls