How can we submit multiple request for the same user using one catalog item.

[divyal09]

Can a user submit multiple request by filling one catalog item. (Multiple access requests)

[HrishabhKumar]

Hi @divyal09 ,

You should use Order Guide for this purpose. Order Guide is supposed to do the same as you need, it created multiple RITMs under a single request.

Check this community thread, discussing similar requirement : https://www.servicenow.com/community/service-management-forum/multiple-request-forms-in-a-single-sub...

Thanks.

Hope this helps.

If my response turns useful, mark it helpful and accept solution.

[Sandeep Rajput]

@divyal09 Ideally, this logic should be part of your fulfilment workflow associated with your Catalog item.