How can you get manager of manage of logged-in user as default value?

Koji Yanase · ‎11-07-2015

I can get the manager by "javascript:gs.getUser().getRecord().getDisplayValue('manager')". Then, I tryed "javascript:gs.getUser().getRecord().getValue('manager').getRecord().getDisplayValue('manager')" to get manager of the manager. But it doesn't work. How can I get manager of the manager?

Thanks.

Anthony_vickery · ‎11-07-2015

The biggest issue I've encountered with the gs.getUser() object, is that the values obtainable within are not necessarily up to date. The values were current when the user's session was created, but if they change during the session, they are no longer all that useful. In that case, you would want to use a glide record such as the one Kalai has used above with some checking to avoid a potential missing manager or 2. Otherwise, the correct syntax is:

gs.getUser().getUserByID(gs.getUser().getManagerID()).getManagerID();



//breaking it down further...

//get a user object for the current user

gs.getUser()


//change the user object from the current user to their manager

gs.getUser().getUserByID(gs.getUser().getManagerID())


//get the manager id of that user object (i.e. user's manager's manager)

gs.getUser().getUserByID(gs.getUser().getManagerID()).getManagerID();

View solution in original post

Kalaiarasan Pus · ‎11-07-2015

gs.getUser().getManagerID()

Getting a User Object - ServiceNow Wiki

Koji Yanase · ‎11-07-2015

I'd like to get manager of the manager. I tryed "gs.getUser().getManagerID().getManagerID()". But it returns nothing.

Thanks.

Kalaiarasan Pus · ‎11-07-2015

That wont work. Do a gliderecord query on sys_user record and get the value. You can dot walk like above in that.

Kalaiarasan Pus · ‎11-07-2015

Try this

var getUserData = new GlideRecord('sys_user');

if(getUserData.get(gs.getUserID()))

{

gs.log(getUserData.manager.manager);

}