How default additional comments & work notes placeholder set?

[Rahul63]

How default additional comments & work notes placeholder getting set for incident & task table? Is there any script or anything? Is there any way to edit this? Where can I find this?

 

[johnfeist]

Hi Rahul,

It's not clear what you are looking to do.  Are you trying to reposition the two input boxes or deal with how work notes and additional comments are added as part of various processes?

:{)

[Jaspal Singh]

That comes from sys_documentation (Field Labels) table.

Refer link for a check.

[ChinnaD]

Hello Jaspal

How to add Place holder in Additional Comments in Incident, the Link you shared is Archived.