How do I find the Suites / Modules that are Installed on My Instance

Ali5
Tera Contributor

Hello 

I would like to know the best way that I can understand what is implemented in our ServiceNow instance so I can create a capability mapping and understanding - 

Ali5_0-1746010366342.png

 

Is there an easy way to know / see the same items listed in the system?

1 ACCEPTED SOLUTION

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Ali5 

It’s not easy to find out, but if you have admin access, you can check which modules are installed by going to the application navigator and searching for those modules. Alternatively, many products are installed via plugins, so you can also search in the sys_plugin table.or

 

This should give you the active application menus in your instance 

https://<instance_name>.service-now.com/sys_app_application_list.do?sysparm_query=active%3Dtrue

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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2 REPLIES 2

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Ali5 

It’s not easy to find out, but if you have admin access, you can check which modules are installed by going to the application navigator and searching for those modules. Alternatively, many products are installed via plugins, so you can also search in the sys_plugin table.or

 

This should give you the active application menus in your instance 

https://<instance_name>.service-now.com/sys_app_application_list.do?sysparm_query=active%3Dtrue

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Thank you this was helpful but I now need to obtain the correct level of access to be able to review the results.

Thanks Again!