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How do i locate the configuration for SSO ID provider's ServiceNow home page?

Ronald11
Tera Expert

Hello experts,

Do any of you have any idea on how do I locate where to configure the SSO ID provider's ServiceNow home page? I am currently investigating on how the url behaves. because sometimes there is nav_to.do in url and sometimes navpage.do. Do you also have any idea how can I locate all of the .do's that is associated with SSO ID provider's ServiceNow home page?

Thanks in advance

1 ACCEPTED SOLUTION

Tom Sienkiewicz
Mega Sage

Hi, usually the settings would be stored under the Multi-provider SSO > Identity Providers. Each provider has a configuration record there and one of the attributes should be ServiceNow's home page.

But I don't think you can have 2 different homepages for one provider, unless you use SSO scripts (also located in that application), so you might want to review those as well. Or the URL can be something generated by your instance, which the IDP redirects to after a successful authentication. Another place to check is the login scripts.

Hopefully one of the above stores the answer.

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6 REPLIES 6

Tom Sienkiewicz
Mega Sage

Hi, usually the settings would be stored under the Multi-provider SSO > Identity Providers. Each provider has a configuration record there and one of the attributes should be ServiceNow's home page.

But I don't think you can have 2 different homepages for one provider, unless you use SSO scripts (also located in that application), so you might want to review those as well. Or the URL can be something generated by your instance, which the IDP redirects to after a successful authentication. Another place to check is the login scripts.

Hopefully one of the above stores the answer.

Hello,

thanks for the reply i think it already solved one problem. By the way where can I can proceed on login scripts? Do you have any idea where we could locate this login scripts?

Thanks

Hi, you can look under Installation Exits or Single Sign-On scripts (both are under Multi-Provider SSO).

Theres also a script which runs after a successful login: https://docs.servicenow.com/en-US/bundle/sandiego-platform-administration/page/administer/login/task...

Hello,

Thanks for your replies, yes I was able to locate it. Thanks.

By the way do you have any idea where I could see the list of all .do's in the instance, like the login.do, welcome.do or the navpage.do