How do i locate the configuration for SSO ID provider's ServiceNow home page?

Ronald11 · ‎07-31-2022

Hello experts,

Do any of you have any idea on how do I locate where to configure the SSO ID provider's ServiceNow home page? I am currently investigating on how the url behaves. because sometimes there is nav_to.do in url and sometimes navpage.do. Do you also have any idea how can I locate all of the .do's that is associated with SSO ID provider's ServiceNow home page?

Thanks in advance

Tom Sienkiewicz · ‎07-31-2022

Hi, usually the settings would be stored under the Multi-provider SSO > Identity Providers. Each provider has a configuration record there and one of the attributes should be ServiceNow's home page.

But I don't think you can have 2 different homepages for one provider, unless you use SSO scripts (also located in that application), so you might want to review those as well. Or the URL can be something generated by your instance, which the IDP redirects to after a successful authentication. Another place to check is the login scripts.

Hopefully one of the above stores the answer.

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Tom Sienkiewicz · ‎08-04-2022

Hi, you should be able to see most of them under either UI Pages or Processors modules. But there will be some which are not accessible, I think the navapge, login etc. are some of those "hidden" ones.

You can modify welcome page content to some extent.

There was also a hack that can be applied by grabbing the whole login page content from cache, then creating your copy with same name, which makes the system use the new one. Would not really recommend that though, just as a curiosity 😉

However you should be able to modify any welcome/login pages for the Portal.

jack76 · ‎03-17-2025

You can find a list of .do endpoints in your ServiceNow instance by navigating to System Definition > Modules in the navigation panel. This section provides an overview of various .do pages used across the platform. Another way to explore them is through System Logs > Transactions, where you can track which .do endpoints have been accessed recently. If you're looking for a more detailed approach, consider using the ServiceNow API Explorer, which may provide insights into available endpoints, especially if you're working with integrations. Additionally, reviewing Instance Scripts and system properties could help uncover custom redirects or modifications related to .do pages. You can also try accessing /sys_properties_list.do directly in your instance, where you can search for specific system properties that might reference these URLs. Let me know if you're looking for something more specific!