How to add a picture to the catalog item in Service Portal?

[2022_ServiceNow]

Hi everyone,

How can I add a picture to the Catalog Item in the Service Portal?

I've tried many different ways but did not help.

I want to add a picture in the marked place.. Please help me get this..

Regards,

Priya

[Kartik Sethi]

Hi @Priya 

You can add icons/images for the catalog items as shown in the screenshot below:

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Please mark my answer as correct if this solves your issues!

If it helped you in any way then please mark helpful!

Thanks and regards,

Kartik

[2022_ServiceNow]

Hi Kartik,

Thank you for your response.. Can you please help me how to add it there? Adding a picture did not show-up in Service Portal..

Regards,

Priya

[praneeth7]

Hi Priya,

you can add Icon/Pictures like this. just open your catalog item and under picture section you can add.

Thanks.

[2022_ServiceNow]

Hi Praneeth,

This did not work in the Service Portal

Thanks,

Priya