How to add content to the Announcements, Quick Links and My frequently used apps in the "HR Landing Page (CD)" in the HR Agent workspace

[Chaitanya Naidu]

Hi All, I am currently working on HR agent workspace and I need to add content to the Announcements, Quick Links and My frequently used apps in the "HR Landing Page (CD)" in the HR Agent workspace. I tried searching in the Docs and didn't get any useful information.

[Maik Skoddow]

Hi @Chaitanya Naidu Duggeneni ,

your screenshot displays a so-called Landing Page and it is possible to customize such pages.

For a starting point have a look on https://docs.servicenow.com/bundle/newyork-servicenow-platform/page/administer/workspace/concept/lan...

Hint:
Maybe the OOTB landing page is read-only. In that case you have to create copy (button will be offered at the top).

And you can also take the first part of my article concerning translating landing pages for a step-by-step guide: https://community.servicenow.com/community?id=community_article&sys_id=1bd1da2edb8224d0fa192183ca961...

Kind regards
Maik

If my answer replied your question please mark appropriate response as correct so that the question will appear as resolved for other users who may have a similar question in the future.

[Maik Skoddow]

Hi @Chaitanya Naidu Duggeneni ,

Did my reply answer your question?

If so, please mark appropriate response as correct so that the question will appear as resolved for other users who may have a similar question in the future.

If not, please tell me what you are still missing.

Many thanks and kind regards
Maik

[Zon · Accepted solution]

Hi, sharing what I've discovered recently.

 To create content:

• 'Banner' content types can be placed into Announcements
• 'URL' content types can be placed into Quick Links
• 'Image-based Link' content types can be placed into My Frequently Used Apps 

To display the content,

• You need to retrieve the respective Content ID via the UI Builder (see screenshot below)
• When scheduling the content, select 'Workspace' as the Content location, and specify the content ID in the Content Identifier field.

Hope this is useful!

Regards, Zon

[Alexander17]

Hi there,

Does anyone knows how to setup the Content location "Workspace". We do not have that option somehow.

Thank you for reply